Frequent questions
These are some of the most frequent questions from our clients and workshop users. If you cannot find an answer to your question here, contact us through our form or WhatsApp
In our store, we offer a wide variety of Mexican artisan products, including cardboard, textiles, ceramics, home decor and much more. Our goal is to offer a diverse selection of authentic crafts.
We prepare our workshops carefully and in advance. Once you have made your reservation, your place is guaranteed. Your reservation will not be refunded if you cancel or do not attend. We allow a change of date, provided that it is requested at least 10 days before the workshop. If the workshop is cancelled for any reason that is our responsibility, we will refund the full amount of the reservation.
Our products come from different regions of Mexico, each known for their own unique artisan traditions and techniques. We work directly with local artisans to ensure we offer high quality and authentic products.
Yes, all our products are handmade by Mexican artisans. Each piece is unique and reflects the care and craftsmanship that characterizes Mexican crafts.
Yes, we ship internationally. We ship our products to several countries, including Spain and other destinations around the world. You can check our shipping methods and rates on our website.
We work closely with Mexican artisans and encourage fair business practices. Our products are authentic and handmade. Additionally, we provide detailed information about the origin and techniques used in each item.
You can learn more about our policy here
Yes, we offer special promotions and seasonal discounts. We recommend you subscribe to our newsletter or follow us on our social networks to be aware of our offers and news.
To place an order, simply select the products you want on our website, add them to your shopping cart and follow the steps to complete the purchasing process. If you need additional help, please do not hesitate to contact us and we will be happy to assist you.
